Healthcare transport plays an important role within the care chain. Ambulance drivers are responsible for bringing personnel and equipment to an emergency scene and transferring injured to a healthcare centre, where they can be treated accordingly. The value of training programmes for ambulance drivers has been recognized worldwide. It is true that all emergency situations require a rapid action, but it also requires specific knowledge and awareness of the consequences of our action. The knowledge, ability and good performance of the ambulance drivers can prevent injured from irreversible lesions.

There have been many accidents of ambulances, causing serious injuries, deaths, trial within community members, as well as huge expenditures repairing sinister. Accidents can be a consequence of a bad manoeuvre, but also lack of knowledge or experience of the drivers. For this reason, the workforce that is dedicated to the healthcare services must be qualified and must have sufficient and appropriate training for a proper performance of its functions.

One of the key aspects is the human factor. An emergency situation requires assessing victims, setting order of priority of injuries and then, ensuring the safe transfer of the victim to the healthcare centre.

The MOCA personnel certification evaluates the knowledge and competences needed to guarantee an expertise level. MOCA Ambulance Driver Certification evaluates the expertise in the following topics:

  • Basic and Advanced life support assistance techniques
  • Patient transfer to the healthcare centre
  • Ensuring the work environment to the care team and patient
  • Organising the work environment of healthcare transport
  • Preventive diagnosis of the vehicle and maintenance of material
  • Psychological support techniques in crisis situations